PRIVACY POLICY
CRADLI
Last Updated: 13.02.2026
This Privacy Policy describes how personal information is collected, used, stored, and disclosed in connection with the Cradli mobile application and related services (the "Service") provided by Danylo Kibkalo ("Owner," "Cradli," "we," "us," or "our").
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described herein.
1. Information Collection
To operate the Service, we collect information you voluntarily provide, including:
- Name and contact information (such as email address)
- Child-related information (such as age, birth date, sleep patterns, routines, and developmental notes)
- Sleep tracking data and usage data
- Consultation responses, questionnaire answers, and intake forms
- Messages exchanged within the app or consultation portal
- Sleep plans or written coaching materials provided to you
If you participate in Coaching Services or AI consultations, we may collect and store information you provide during those interactions, including descriptions of sleep challenges, routines, behavioral patterns, and related parenting details.
You are responsible for ensuring that the information you provide is accurate and appropriate.
2. Children's Privacy
The Service is not directed to individuals under the age of sixteen (16). The Owner does not knowingly collect personally identifiable information directly from children under the age of sixteen.
If it is determined that personal information from a child under sixteen has been collected without verified parental or guardian involvement, such information will be promptly deleted from the Service's systems.
If you are a parent or legal guardian and become aware that a child under sixteen has provided personal information through the Service without your authorization, you must contact the Owner so that appropriate action may be taken to remove such information.
3. Artificial Intelligence Processing
The Service may utilize automated systems and artificial intelligence tools to generate insights, analytics, and responses. Information submitted by users may be processed by such systems to provide personalized functionality.
AI-generated content is produced algorithmically and may not be accurate, complete, or error-free. AI processing is conducted solely for the purpose of operating and improving the Service.
We may use anonymized interaction data to improve AI performance, enhance service functionality, and develop new features.
4. Log Data and Technical Information
In the event of errors or system issues, the Service may collect diagnostic and log data through third-party service providers. This information may include device IP address, device configuration, system activity, timestamps, and related statistics.
Such information is used to analyze technical performance and maintain system stability.
5. Cookies and Tracking Technologies
While the mobile application does not explicitly use browser-based cookies, third-party services integrated into the Service may use tracking technologies for analytics, performance monitoring, or security purposes.
Users may have the ability to manage tracking permissions through device-level settings. Disabling certain tracking technologies may limit functionality.
6. Service Providers
The Owner may engage third-party service providers to facilitate the operation of the Service, including but not limited to:
- Cloud hosting and infrastructure providers
- Payment processors
- Analytics providers
- Customer support tools
Such providers may have limited access to personal information strictly for the purpose of performing services on behalf of Cradli and are obligated to use such information only as necessary to perform their contractual duties.
7. Data Security
Reasonable administrative, technical, and organizational safeguards are implemented to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure. The Owner does not guarantee absolute security of information transmitted through the Service.
8. Data Retention and Deletion
Personal information is retained only for as long as necessary to provide the Service, fulfill contractual obligations, resolve disputes, or comply with legal requirements.
Users may request deletion of their account and associated personal information. Upon verification of such a request, information will be deleted or anonymized unless retention is required by law.
9. External Links
The Service may contain links to external websites or services not operated by the Owner. The Owner does not control and is not responsible for the privacy practices, policies, or content of such third-party services.
Users are encouraged to review the privacy policies of any external services they access.
10. Coaching & Consultation Data
If you purchase or participate in sleep coaching or consultation services, we may collect and store consultation notes, written sleep plans, communication transcripts, and related materials.
Such information may be accessible to authorized consultants or service providers engaged by Cradli for the purpose of delivering Coaching Services.
Consultation data is used solely to:
- Deliver personalized guidance
- Improve the quality of the Service
- Maintain internal records
- Comply with legal obligations
We do not sell consultation data.
We may use anonymized or aggregated information to improve features, analytics, AI tools, or service design.
11. Sensitive Information
The Service may involve information relating to children's routines, behaviors, and development. The Service is not intended to collect protected health information under applicable healthcare privacy laws.
12. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Changes will be posted within the Service with an updated "Last Updated" date. Continued use of the Service following any modifications constitutes acceptance of the revised Privacy Policy.